We know the only meaningful measure of our success is the success of our clients. We are proud to consistently exceed our clients' expectations. This is evident from our high client retention and referral rates.
Several factors contribute to our ability to help clients get to the root of UPSETTM and achieve extraordinary success:
A Systemic Approach
“Every system is uniquely and perfectly designed to produce the results it is currently producing.” Peter Senge, MIT, Author of The Fifth Discipline
We view organizations as complex “Systems” comprised of interrelated and interdependent parts. We strive to find the systemic cause of the results - good and bad – that an organization is producing.
One of the questions we frequently seek to answer is, “How does the organization continue to produce X result, despite everyone's protests?”
Once these root causes are determined we then create solutions that fundamentally solve the problem or redesign the System to produce the desired results.
“If you don't like the results your organization is currently producing – change the System.” Paul Stimson, Managing Partner, Work Systems Affiliates
Experienced Staff
Work Systems Affiliates employs only Principal Consultants with at least 15 years experience in solving complex organizational issues. Some firms use junior level staff to deliver pieces of a project. We don't.
Partnering with Clients
Everyone claims to do it but given the nature of our work, we live or die by it. We cannot hope to help you achieve unprecedented performance unless we can establish a relationship of trust, common goals and joint accountability for your success.
We encourage our clients to extend that spirit of partnership to stakeholders (customers, employees, partners, suppliers, supporters). We need to see the world through your eyes and at the same time bring a balanced, outside, non-partisan perspective.
Focus on Client Competence and Independence
We know that no one knows the business of your business better than you. Our goal is to guide the change process - not run it for you.
Customized, Pragmatic Solutions
Our seasoned staff have a wealth of validated tools, models, approaches and real-world experience to bring to the table. But, it is Work Systems Affiliates' spirit of innovation and pragmatism that guarantees that we co-create the best solutions with our clients.
We won't bore you with the theoretical. We will delight you with the practical.
Logical, Phased Solutions
There is a discrete window of opportunity for almost every initiative beyond which the impact and effectiveness of a solution sharply declines. Work Systems Affiliates' Smart Speed Implementation™ approach helps create logical, phased solutions that are structured to ensure rapid and adaptable implementation.
We focus on the elements of change that can be achieved most rapidly and that will have the highest impact. Our goal is to create significant success early in change initiatives to help build the momentum, provide a “jolt” of energy and enthusiasm, and cement the commitment necessary to produce success in the more difficult areas of change.
Measurable, Predictable, Repeatable Results
We use a unique combination of assessment tools and methodologies to document the current and future state of your organization and the factors that create change. The result is a “blueprint of actions” that is scalable, adaptable, sustainable and aligned with your business model and strategy.