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About Us
What We Do 
Our Focus: UPSET 
How We Do It 
Our Team 
Paul R. Plotczyk 
Dr. Paul F. Stimson, Ph.D. 
Suzanne R. Murphy 
Dr. William A. (Bill) Hassey, Ed.D. 
Richard M. Jones, P.Eng. 
Gary Rangel 
Peter A. Whiting 
Jamie Resker 
Our Values 
Our Clients 
News 
Launch of New Website 
Work Systems Affiliates Opens Canadian Office 
Awarded GSA 
Perfect Ratings 
Tighter Corporate Focus Key to Organizational Resilience 
Work Systems Affiliates Chosen to Facilitate Tappan Zee Bridge Stakeholder Advisory Groups 
WSA Establishes Performance Management Practice Group 
Careers 
Directions 
Contact Us 
Services
Consulting Services 
Change Management 
Strategy Planning & Implementation 
Process & Productivity Improvement 
Project Consulting 
Organizational Snapshot 
Performance Management 
Training & Development 
Systems Thinking Workshop 
Project Management Training 
Leadership Development 
Internal Performance Consulting 
Coaching and Mentoring Workshop 
Scenario Planning Workshop 
Ethics in Leadership 
Planning and Implementation Workshop 
Project Team Support Sessions 
Developing Organizational Coaching Skills 
Public Workshop: Performance Assessment & Feedback 
Executive Coaching & Development 
Talent Management 
Succession Planning 
Teams 
Resources
Articles 
How to Ease the Pain of Change 
Succession Planning - They Will Leave Home Without It! 
Boomers and X-ers and Y-ers – Oh My! 
4 Critical Leadership Competencies & How to Develop Them 
3 Responsibilities of Strategic Leadership 
Systemic Change & Jello: What do They Have in Common? 
Top 10 Rules for Teams 
How Change Efforts Succeed 
4 Keys to Successful Change Management 
Talent Management Part I: Why It's Hot at the Top 
Talent Management Part II: Lighting a Fire at the Top 
Preview: Executive Level Organizational Upset Survey 
Five Keys to Triumph Over Organizational Upsets 
Strategic Communication Drives Change 
Got TEAM? 
6 Business Partnership Killers and Their Quick Fixes 
Why Change Efforts Fail 
Building a Roadmap to Change 
3 Steps to Building High Performance Teams 
5 Steps to Effective Brainstorming 
Your Strategy - Guiding Light or Distant Fog Horn? 
3 Keys to Making Tough Performance Conversations Easy 
From Fuzzy to Focus - 4 Steps of the Strategic Planning Process 
Are You Pushing Talent Out the Door? 
Why Executives Lie 
Research Debut: Government Organizational Upset Survey 
This Month's Articles 
All Articles 
White Papers 
Download Corporations in Crisis 
Download Making Mergers Work 
Download CRM 
Download Matrix Organization 
Leadership Development Systems 
The 7 Deadly Decision-Making Models 
Tools 
Seven Traps of Strategic Planning 
Strategy Dialogues: A Breakthrough in Strategic Planning 
Tool: Changing Points of View 
7 Phase Project Execution Process 
Nominal Group Technique 
Definition Nominal Technique 
Prioritization Matrix 
Top 5 Brainstorming Techniques 
Brainstorming from Start to Finish: A Practical Example 
Stakeholder Mapping 
Surveys 
Tips for Effective Performance Discussions 
Newsletter 
Research 
Executive Summary: Executive Level Organizational Upset Survey 2005/2006 Results 
Executive Level Organizational Upset Survey 2005/2006 Results - $65 
Government Organizational Upset Survey - 2007 Results - $65 
Executive Summary: Government Organizational Upset Survey-2007 Results 
Government Organizational Upset Survey - 2007 Results - Complimentary Press Copy 
Results
Manufacturing Company Saves $3 Million Save in Acquisition 
Leadership is Not One-Size Fits All 
You Can’t Delegate Leadership 
A Case for Empowerment 
Energy Client Builds Flexible & Scalable Operations 
Revamped Decision Making Process for DoD 
Increased Project Management Quality and Productivity 
Systems Thinking Training Makes Immediate Impact 
Major Hospital Takes a Systemic Approach to Leadership Development 
WSA Develops the Performance Consulting Institute for a Large Government Agency 
Overcoming Resitance to Change 
They Gave Up Too Soon 
Government
US Federal Government 
GSA MOBIS Schedule 
Government Highlights 
WSA Brings a Disciplined Approach to Decision Making to a Department of Defense Group 
WSA Develops the Performance Consulting Institute for a Large Government Agency 
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